OUR QUALITY PLEDGE


 
Your international communications have to be prompt, effective and flawless. Morever, the quality of your foreign language documents is your calling card to your international partners. That is why our company goes above and beyond to make sure you are satisfied.

To ensure customer satisfaction, pledge that all documents we translate will:

  

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 Be translated by a translator working into his/her native language and within his/her field of specialization,
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 Use the same terminology as that used in the document's target country,
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 Retain the original page layout,
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 Be delivered by the deadline,
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 Be worked on by the same translators in order to retain consistency,
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 Be carefully reviewed by an Editor/Proofreader,
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 Be forwarded to the customer after being approved by our editor and project managers,
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 Be handled in strict confidentiality.

 
Because customer satisfaction is paramount here at UNIVERS TRADUCTIONS, we fax our clients a satisfaction survey after each translation, allowing them to provide feedback on several points.

Here are some examples from our customer satisfaction survey:

  

 
- Société Chromex
- Cité des Sciences et de l'Industrie
 
- Société Coca-Cola entreprise
- Société Codiac
 
- Société Marion SA
- Société MBI
 
- Société Philips
- Société Sodexho - Alliance
 
- Société Technicis